Trove长物

Support

支持

Answers to the questions that come up most, and how to reach a human.

最常被问到的几个问题,以及怎么找到活人。

Common questions

常见问题

How accurate are the valuations?

估值准不准?

They are model estimates, not appraisals. Curves come from typical second-hand behaviour per category, with specific curves for well-known models. If a number looks wrong, open the item and tap Calibrate — enter what it would actually sell for and the curve is refitted around that point while keeping the category's shape.

它们是模型估算,不是专业评估。曲线基于各品类在二手市场的典型表现,知名型号还有各自的单品曲线。如果哪个数字看着不对,打开那件物品点「校准」——填入它实际能卖多少,曲线会围绕这个点重新拟合,同时保留品类原有的形状。

Can I record something bought in another currency?

能记录以其他货币购入的物品吗?

Yes — pick the currency next to the price. The amount is locked into your main currency at the rate for the month you bought it, because what you actually spent is a historical fact and shouldn't drift. The item's current value follows today's rate instead. Main currency lives in Settings.

可以——在价格旁边选货币即可。这笔金额按你买入那个月份的汇率锁定到主货币,因为「当时花了多少」是历史事实,不该随汇率漂移。而这件物品的当前价值走的是今天的汇率。主货币在「设置」里改。

How is the list organised?

列表是怎么组织的?

By category — digital, home, collectible, mobility, apparel — each group showing its own subtotal, sorted so the group holding the most value comes first. Within a group, items are sorted by current value. Clothing and shoes headline a per-day cost instead of a residual value, because the residual on a T-shirt is a meaningless number.

按大类分区——数码影像、家居家电、收藏保值、出行运动、衣着——每组带自己的小计,价值最高的组排在最前面。组内按当前价值排序。衣物和鞋履的主指标是日均成本而不是剩余价值,因为一件 T 恤的「残值」是个没有意义的数字。

Something I own isn't recognised.

有一件物品没有被识别出来。

The bundled catalogue covers common electronics, cameras, lenses and consoles. Anything unknown still works — it falls back to the category curve and you can calibrate it. Send the model name over and it gets added.

内置目录覆盖常见的数码、相机、镜头和游戏机。没收录的照样能用——会回落到品类曲线,也可以自己校准。把型号名发过来就能加进去。

What about the sample items it starts with?

一开始那些示例物品怎么办?

They exist so the first screen isn't empty. The moment you record something of your own they all disappear on their own — or clear them straight away from Settings.

它们的存在只是为了让第一屏不至于是空的。记录第一件属于你的物品后,示例会自动清除;也可在「设置」中直接清除。

How do I switch language?

怎么切换语言?

Trove follows your system language. To set a different one just for this app, use iOS Settings → Trove → Language, or the shortcut inside the app's own Settings screen.

长物跟随系统语言。想单独给这个 app 指定语言,去 iOS 的「设置 → 长物 → 语言」,或者用 app 设置页里的快捷入口。

Get in touch

联系

Bugs, wrong launch prices, valuations that feel off, or a model you'd like added — all welcome.

Bug、发售价写错了、估值感觉不对、想加某个型号——都欢迎。

stonsy1999@gmail.com

Please mention your iOS version and the app version shown in Settings.

麻烦附上你的 iOS 版本,以及设置页里显示的 app 版本号。